Service modules

Below you find a description of all the service modules Smiling Faces is offering.

Screening

Your candidate will be connected to our local agency in the country of origin(without additional cost for your candidates). The candidate will be supported to get the legitimate documents which are critical to ensure your choice and necessary to obtain a visa.

The module includes:

  • Criminal-, medical-, personality-, reference- and basic identity check

Matching

We present the best fit candidates for a family based on their profile. This module is only available as part of our all inclusive offering.

The module includes:

  • Matching the right candidate to the right family

Travel Documents

Faster and easier way to ensure the visa approvals of your candidate. Your candidate will be able travel within 4 -8 week to the Netherlands

The module includes:

  • Applying MVV & VVR: guidance gathering the right appendixes, filling out the forms.
  • Preparing docs for Embassy
  • Assisting Flight ticket & insurance

Due to law changes, Smiling Faces cannot offer the Module Travel Documents separate without screening the candidate (Screening module). If Smiling Faces arranges the travel documents we also have to arrange flight ticket and insurance.

Training

Faster and easier way to ensure the visa approvals of your candidate. Your candidate will be able travel within 4 -8 week to the Netherlands.

The module includes:

  • Training manual to prepare for the stay in the Netherlands

Enjoy & Explore Holland Package for au pairs

To ensure that your au pair has a nice time in the Netherlands. Either by doing nice things with new friends  or support by problems and questions.

Happy au pairs make better connections.

The module includes:

  • Enjoy and Explore Card which gives access to 4 day trips. Namely to Efteling, Delft, Sailing Ijsselmeer and Sinterklaas
  • IYTC and CJP Card (discounts)
  • Access to 10 monthly meetings
  • Welcome package & call
  • 12 months Au pair support at Aupair@smilingfaces.nl
  • List of all our au pairs

Customer Service

Supporting families to make great connections with their au pair. This module is only available as part of our all inclusive offering.

The module includes:

  • All kinds of tips to make the new au pair a good support to your family
  • Free replacement after mismatch
  • Support and coaching for families in case of questions and problems

Dutch Course

To improve communication with the children and host parent.

The module includes:

  • Dutch language course & au pair training in Rotterdam- The Netherlands